Authorizing Reason on new computer - tell me if I've got this right

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dvdrtldg
Posts: 2404
Joined: 17 Jan 2015

03 Jul 2016

Log in > My account > Products > hit big red AUTHORIZE button next to Reason 8, right?

I do the above, and then I just get "Waiting for Authorizer to start" for all eternity. I've already launched Reason on the new machine and re-downloaded the Codemeter. Anything else I should be doing, or should I assume it's a problem at the Props end?

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Sinistereo
Posts: 128
Joined: 15 Jan 2015

03 Jul 2016

Sounds like you're clicking the right things.

If Authorizer hasn't ever worked on your computer, make sure that your browser doesn't have external links disabled. Clicking "Authorize" launches a phrem: link (as opposed to http: or https:) - this is handed off to the external Authorizer application by the browser. Most browsers will ask you if you want to launch an external app... perhaps yours is set to block by default?

If it did work previously, then the problem might be with the Props server.

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dvdrtldg
Posts: 2404
Joined: 17 Jan 2015

03 Jul 2016

Authorizer is working fine on this machine for other applications (it just downloaded a trial RE and updated my license with no problems) so I guess it's a Props issue, will give them a shout

Thanks!

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