Propellerhead server down

[fullforce]

Propellerhead server is down. Nice if you want to login to make some music.

[markhicks]

Yep.

Nothing destroys creativity more than technical problems!

You'd think that the software would allow a handful of grace logins for situations like this.

[monzo]

Yep, unable to launch the copy on my laptop, and their website is down too.

Had loads of problems trying to connect yesterday as well.

[fullforce]

Dug up my Balance to use it for authorization, and it's still not working! But hey, at least it hasn't been cracked right?

[Skimrok]

Arrrhghhhh I’m definitely authorising my computer when it’s back online , should of done it ages ago really

[BananaSkins]

Same here...DOWN...DOWN...DOWN, HANG ON IT'S BACK...what was that all about?

[4filegate]

It works here!

[Skimrok]

Yeah it’s back online but it wasn’t when we posted

[fullforce]

Nope it wasn't. And I'm quite unhappy to learn that my Balance authorization doesn't work.

[boingy]

Second time the server has been down recently. Not good.

[4filegate]

We can check isitdownrightnow.com/propellerheads.com.html

[pushedbutton]

Nope it wasn't. And I'm quite unhappy to learn that my Balance authorization doesn't work.

you might wanna check you've updated your licence on your balance for if it happens again
https://www.propellerheads.com/user/pro ... horize.php

[fullforce]

Nope it wasn't. And I'm quite unhappy to learn that my Balance authorization doesn't work.

you might wanna check you've updated your licence on your balance for if it happens again
https://www.propellerheads.com/user/pro ... horize.php

Thanks for that, never thought about updating it. Well, good news is, it will not update! There is an "error" with my Balance, apparently. Ticket submitted.

[Skimrok]

I managed to authorise computer for offline use, i dont know how but I did it

[Loque]

I managed to authorise computer for offline use, i dont know how but I did it

You just need to "authorize" your computer from the web page.

[Skimrok]

^^^^ yeah but the balance key ignition totally fried my brain so did the logical option ,

[Wook]

I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.

[MrFigg]

I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.

Click on ignition keys. It shows up there.

[Wook]

I tried to authorize my Balance but it doesn't offer me an option to do that on the Authorize page.

Click on ignition keys. It shows up there.

I did that before. No go.

[MrFigg]

Click on ignition keys. It shows up there.

I did that before. No go.

Balance driver and Code Meter installed?

[Wook]

I did that before. No go.

Balance driver and Code Meter installed?

Yeah, just checked. Everything seems to be in order. Gonna try reinstalling Authorizer. Thank you for chiming in.

[MrFigg]

Balance driver and Code Meter installed?

Yeah, just checked. Everything seems to be in order. Gonna try reinstalling Authorizer. Thank you for chiming in.

No problem . I’m guessing Authorizer will fix it. Just read the instructions for what order to plug everything in. .

[CloudsOfSound]

I think it‘s rather strange that the Propellerheads haven’t issued any kind of apology for the downtime, either by e-mail or mentioned it on their homepage or on their blog…

I didn’t notice the downtime, because I have authorized Reason for offline use, but I use subscription RE’s, so that should have caused issues.
Because Reason was already running when the downtime occurred, it had already authorized the subscription RE’s it seems.

Anyway, this calls for a free RE of choice from the PH Shop as a compensation for the cost involved by interrupting productivity!

[QVprod]

I said this the last time the server went down, but I really recommend that no one uses internet verification as their primary way to authorize Reason (or any software imo). I realize it's 2019 and the cloud is a thing, but I'd personally rather my setup not be entirely dependent on outside factors that I can't control or fix.

[fullforce]

I think it‘s rather strange that the Propellerheads haven’t issued any kind of apology for the downtime, either by e-mail or mentioned it on their homepage or on their blog…

I didn’t notice the downtime, because I have authorized Reason for offline use, but I use subscription RE’s, so that should have caused issues.
Because Reason was already running when the downtime occurred, it had already authorized the subscription RE’s it seems.

Anyway, this calls for a free RE of choice from the PH Shop as a compensation for the cost involved by interrupting productivity!

Haha! No apology? Wait till you get a load of this. I opened a ticket with PH for the Balance not being able to update, and Craig tells me that Balance is not supported anymore for authorization. How's that! While the page still specifically mentions the Balance as a device on which a license can reside.

This is gonna be good.