Reason rebooting hardware compliant PC continuously

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Ivan_B
Posts: 4
Joined: 17 Apr 2020

17 Apr 2020

Hi

Reason 9 on my Win 10, 64bit PC continuously reboots every few minutes with virtually no DSP load (small project)...... 30% mem used, 17% cpu.

Absolutely nothing else is running or connected

I observed process usage via Task Manager and see very low usage confirmed, while watching nothing happened .... I exited Task Manager and it rebooted instantly!

Pulling my hair out for over a week now, nothing similar on forum history!

Tx, Ivan
RSA

8Gig ram
1 Tb SSD drive
Intel core I7 3.4Ghz
Carbon 49 keyboard
Nvidia dual monitor

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jappe
Moderator
Posts: 2441
Joined: 19 Jan 2015

17 Apr 2020

Sounds like some hardware problem.
Try running the onboard audio chip instead of your external.(uninstall the original driver as well)
Try removing a PC memory chip, and then the other one of you got two.
Disconnect USB things, try another mouse/keyboard.
Remove WiFi card etc from the motherboard etc.

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boggg1
Posts: 94
Joined: 11 Jul 2015
Location: England

17 Apr 2020

Don't panic.
Systematic experiments to zero in on the source... jappe's list is as good as any.

You imply it, but do not actually say it... is it only Reason which causes this ? Does any other sound program cause the problem ?

Audacity is free and Reaer is free to try and both can run sound drivers in a similar fashion to Reason whilst exercising the computer.
https://www.audacityteam.org
https://www.reaper.fm

Windows memory can be tested as follows...
https://www.techrepublic.com/article/ho ... stic-tool/

Report back soon
Good luck
:reason: :record: :refill: :re: :ignition: :PUF_balance: :refillpacker: :rt:

Ivan_B
Posts: 4
Joined: 17 Apr 2020

17 Apr 2020

I use Audacity every day more than any other app, never has a problem. It just appears to be Reason and nothing else

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jappe
Moderator
Posts: 2441
Joined: 19 Jan 2015

17 Apr 2020

Have you tried reinstalling audio interface drivers, reinstall Reason?
In general: What actions have you already tried to resolve the issue?

Ivan_B
Posts: 4
Joined: 17 Apr 2020

03 May 2020

Just freshly installed Reason due to new Solid state drive. I've noticed it resets far less if I disconnect one screen though screen not problematic on other apps

I have one oddity - a single 4G ram + two 2G rams (8G total)... not sure if this is an issue?

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jappe
Moderator
Posts: 2441
Joined: 19 Jan 2015

04 May 2020

Ivan_B wrote:
03 May 2020
Just freshly installed Reason due to new Solid state drive. I've noticed it resets far less if I disconnect one screen though screen not problematic on other apps

I have one oddity - a single 4G ram + two 2G rams (8G total)... not sure if this is an issue?
Hmm...maybe the power supply is too weak.

Try running in power save mode and one screen only to investigate

And test with other RAM

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